Zapaka Reviews

Based on 54 customer reviews from our shopper community, Zapaka’s overall rating is 2.91 out of 5 stars and 54% of reviewers recommend this brand. Detailed ratings are also provided below to help you learn more about this brand. 29% of reviewers consider Zapaka overall a good value option, based on a rating of 2.29 from 14 votes. The most common issues with Zapaka are around Shipping & Delivery, Return Policy, Customer Service and Price & Quality based on a rating of 2.73, 2.0, 2.73 and 2.64.

2.9

54 Reviews

Overall Rating

5 Stars

20

4 Stars

4

3 Stars

5

2 Stars

1

1 Star

24

Good Value

2.3

Price & Quality

2.6

Shipping & Delivery

2.7

Customer Service

2.7

Return Policy

2.0

All Reviews (54)
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BeatriceRamos
August 01, 2023
"My daughter recently purchased a dress and it exceeded our expectations in every way. The quality of the dress was exceptional, with attention to detail evident in every stitch. The fabric was soft and comfortable, and the fit was perfect. The design was stylish and trendy, making my daughter feel confident and beautiful when she wore it. The ordering process was smooth and hassle-free, and the dress arrived promptly, well-packaged and in pristine condition. We were thoroughly impressed with the overall exp"
My daughter purchased a dress that unfortunately didn't fit her. We promptly returned the dress, but we have yet to receive the credit back to our account. I want to caution others about this website! I have lost my trust in them.
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PhyllisCooper
July 31, 2023
"This product is a perfect fit for me. I am extremely satisfied with how well it fits and feels on my body. The size is just right and it hugs my curves in all the right places. The material is also very comfortable and high-quality. I couldn't ask for a better fit. Overall, I am thrilled with this purchase and would highly recommend it to others."
I was a little apprehensive about purchasing a dress online, but I was pleasantly surprised when it arrived and fit me flawlessly. It was precisely what I had been searching for.
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Deann.Price
July 31, 2023
"This cocktail dress is absolutely stunning - it was love at first sight for me!"
I came across this company while looking for a cocktail dress, and I'm really happy that I did! The range of dresses they have is amazing, with options ranging from timeless styles to fashionable designs. I decided to go for a stunning sheath dress with a captivating halter neckline. The level of detail in the dress was outstanding, and it fit perfectly. I received compliments all night at the event, and I'm already excited to shop here again.
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crazybear536
July 31, 2023
"This cocktail dress is absolutely stunning - it was love at first sight for me!"
I came across this company while looking for a cocktail dress, and I'm really happy that I did! The range of dresses they have is amazing, with options ranging from timeless styles to fashionable designs. I decided to go for a stunning sheath dress with a captivating halter neckline. The level of detail in the dress was outstanding, and it fit perfectly. I received compliments all night at the event, and I'm already excited to shop here again.
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Frank.Stanley
July 31, 2023
"These V-neck dresses are absolutely outstanding."
Your V-neck dresses are absolutely amazing. The design and fit are flawless. I felt incredibly comfortable and stylish throughout the entire night.
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CharlenePrescott
July 31, 2023
"This place is absolutely perfect for those who love the Boho style."
This company offers an excellent range of dresses for individuals who adore the boho style. I managed to discover a stunning maxi dress that perfectly suited my taste.
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tinyladybug637
July 31, 2023
"This product is a perfect fit for me. I am extremely satisfied with how well it fits and feels on my body. The size is just right and it hugs my curves in all the right places. The material is also very comfortable and high-quality. I couldn't ask for a better fit. Overall, I am thrilled with this purchase and would highly recommend it to others."
I was a little apprehensive about purchasing a dress online, but I was pleasantly surprised when it arrived and fit me flawlessly. It was precisely what I had been searching for.
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heavytiger863
July 31, 2023
"This place is absolutely perfect for those who love the Boho style."
This company offers an excellent range of dresses for individuals who adore the boho style. I managed to discover a stunning maxi dress that perfectly suited my taste.
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orangebird704
July 31, 2023
"Party Dress Heaven is an absolute dream come true for anyone in search of the perfect dress for a special occasion. This store truly lives up to its name, as it offers an extensive selection of stunning party dresses that will make you feel like you're in fashion paradise. From the moment you step foot into Party Dress Heaven, you are greeted with a warm and inviting atmosphere. The store is beautifully decorated, creating a luxurious and glamorous ambiance that instantly puts you in the mood for a shoppin"
I never would have imagined that finding the perfect party dress could be as easy as a click of a button. The range of options available is truly impressive. The halter dress that I purchased turned out to be a huge success.
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heavydog824
July 31, 2023
"These V-neck dresses are absolutely outstanding."
Your V-neck dresses are absolutely amazing. The design and fit are flawless. I felt incredibly comfortable and stylish throughout the entire night.
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Lucy.Gonzalez
July 29, 2023
"I paid for the item to be shipped back to..."
I paid for the item to be shipped back to China, but I still haven't received a reimbursement. I'm wondering if anyone has ever been reimbursed by this company before.
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redpeacock517
July 29, 2023
"I paid for the item to be shipped back to..."
I paid for the item to be shipped back to China, but I still haven't received a reimbursement. I'm wondering if anyone has ever been reimbursed by this company before.
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FeliciaKennedy
July 27, 2023
"I strongly advise against placing an order on this website as it is a scam."
I strongly advise against ordering from this website. I spent a significant amount of money on a dress and paid extra for expedited shipping, as I needed it for a specific event. However, I have not received any updates regarding the status or location of my package. When I reached out to them via email, they simply responded that it was still being processed. It has been over a week past the estimated delivery date, and despite my request for a refund, they have not responded. As a result, I am now out $300 with no resolution or compensation. This website is untrustworthy and appears to be a scam.
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TristanFerguson
July 27, 2023
"I strongly advise against placing an order on this website as it is a scam."
I strongly advise against ordering from this website. I spent a significant amount of money on a dress and paid extra for expedited shipping, as I needed it for a specific event. However, I have not received any updates regarding the status or location of my package. When I reached out to them via email, they simply responded that it was still being processed. It has been over a week past the estimated delivery date, and despite my request for a refund, they have not responded. As a result, I am now out $300 with no resolution or compensation. This website is untrustworthy and appears to be a scam.
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CarrieDiaz
July 25, 2023
"I had absolutely no contact with customer service."
I have had absolutely no contact with customer service. I sent a question regarding the return address, but it has been a whole week and I still haven't received a reply. This is quite frustrating considering the fact that the time frame for clarifying the return is only 7 days. To make matters worse, I have also tried reaching out through chat and WhatsApp, but there has been no response there either. Additionally, the return address and policy are not clearly stated, leaving me feeling uncertain about the whole process.

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Questions & Answers
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Hi, my daughter is also having difficulty with Zapaka customer service, waiting for returns details ZAPAKAUK###59

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UK Sale of Goods and services Law https :// www.gov.uk/accepting-returns-and-giving-refunds#:~:text=within%2014%20days gives 14 days to ask for refund..

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Hi how do I find out how long my order will be?

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I'm constantly writing emails to ZAPAKA about the Dress l received (broken zipper) order no ZAPAKAAU33611 how come no one replying to my email?

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WHEN WILL I GET MY DRESS? I ORDERED IT 3/31/23 AND HAD IT EXPEDITED (WITH IN 10-15 DAYS) FOR AN EXTRA $25.00 AND STILL HAVE YET TO RECEIVE IT.

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